IT Technician

Key Competency Requirements:

• Relevant Certificate or Diploma in Information Technology/Systems
• Minimum two years relevant working experience
• Must have a strong background in IT troubleshooting
• Advanced computer literacy
• Ability to communicate effectively
• Must have good telephone etiquette
• Must be customer oriented with good interpersonal skills
• Must be able to travel throughout Zambia
• Must have a valid driving license
• Ability to work in a pressurized environment
• Attention to detail and maintain Confidentiality
• Ability to analyse data

Key Responsibilities:

• Provides expertise and instruction on use of hardware and software to system users
• Troubleshoot network and/or system outages
• Installation and maintenance of all hardware
• Action helpdesk tickets
• Installation and setup of new sites across the country
• Travel to all sites to monitor and maintain all IT equipment

To apply, please send your CV, copy of Identity document, copy of qualifications and cover letter via email to venna.belemu@cerbalancetafrica.com

Applications Close 16 August  2024.No late applications will be considered. Applications missing documents will not be considered. Candidates must address all key competency requirement. Candidates must avail themselves for background checks and interview. Should you not receive any communication by 30  September 2024 please consider your application unsuccessful.